AT G V INFORMATICS, we understand the role of IT infrastructure in quickly responding to changing business environment, sticking to deadlines and staying competitive in the market. Our Key Offerings are as follows:
Our Help Desk is equipped to provide 24x7x365. support via email, chat and other communication channels for all your technical support needs relating to emails, application servers, networks, operating systems and web servers
We undertake management and maintenance of desktops/laptops/servers; configuration of PCs for different operating systems/software/packages; implementation of the diagnostic tools for monitoring the health of PCs remotely or onsite as required. We also offer incident management, web and email support and upgrade, proactive maintenance and alert messaging systems.
From monitoring and managing your current network to suggesting and implementing a suitable networking solution, we take care of all your networking requirements. We manage and maintain networks onsite/remotely. We can implement our own network monitoring tools or third party software to monitor your network 24x7.
We manage server platforms (Windows, Solaris, AIX, UNIX, and AS 400), application servers, ftp, and mail list and telnet servers. For one of our offshore customers, we manage mission critical servers from India. We provide them a dedicated facility with controlled access and high-speed alternative lines of connection for server management.
Our Asset Management services include collection of Asset Inventory, quarterly stock taking, alert to customer on deployment status of software/ packages, integration with customer purchase process and linkage of Asset database to Helpdesk with updated user information. Application Software Management Services We manage application availability, create users/groups, manage profiles, monitor alerts, buffers and formulate monitoring policies, analyze performance monitoring reports and take corrective measure. Operations management of applications, bug fixes, and feature correction of applications, enhancements and upgrades of applications, application development support and maintenance are also undertaken.
Our Help Desk is equipped to provide 24x7x365. support via email, chat and other communication channels for all your technical support needs relating to emails, application servers, networks, operating systems and web servers
We undertake management and maintenance of desktops/laptops/servers; configuration of PCs for different operating systems/software/packages; implementation of the diagnostic tools for monitoring the health of PCs remotely or onsite as required. We also offer incident management, web and email support and upgrade, proactive maintenance and alert messaging systems.
From monitoring and managing your current network to suggesting and implementing a suitable networking solution, we take care of all your networking requirements. We manage and maintain networks onsite/remotely. We can implement our own network monitoring tools or third party software to monitor your network 24x7.
We manage server platforms (Windows, Solaris, AIX, UNIX, and AS 400), application servers, ftp, and mail list and telnet servers. For one of our offshore customers, we manage mission critical servers from India. We provide them a dedicated facility with controlled access and high-speed alternative lines of connection for server management.
Our Asset Management services include collection of Asset Inventory, quarterly stock taking, alert to customer on deployment status of software/ packages, integration with customer purchase process and linkage of Asset database to Helpdesk with updated user information. Application Software Management Services We manage application availability, create users/groups, manage profiles, monitor alerts, buffers and formulate monitoring policies, analyze performance monitoring reports and take corrective measure. Operations management of applications, bug fixes, and feature correction of applications, enhancements and upgrades of applications, application development support and maintenance are also undertaken.